Remote Customer Service Agent

FergusonHR Solutions is currently looking for Remote Customer Service Agents to support Fortune 500 companies.  Can work anywhere in the USA except CA, CT, MD, MA, NY, OR, and WI.

 

Do you see yourself as someone who has mastered the art of customer service? Then we want to hear from you! We are looking for people who have a passion for helping others and flourish in a fast-paced environment.  You must have a quiet, private place in your home where you can work without background noise.

 

**Perks**

  • Endless career opportunities

  • 1099 Contractor(self employed)

  • Opportunity for performance incentives

  • Create your own schedule

  • Work from the comfort of your home 

 

Primary Responsibilities

  • Respond to calls from customers and providing excellent customer service

  • Quickly help customers with good solutions

  • Solve problems in a creative way

  • Document details of calls & customer interactions in the appropriate systems

  • Type and talk at the same time

  • Navigate multiple systems, programs, and screens at the same time 

Education and Experience

  • Solid computer skills, including typing and navigation

  • Comfortable empathizing and remaining patient with difficult callers 

  • High school graduate or equivalent

  • Exceptional communication skills

  • Able to thrive in a dynamic environment

  • Six months or more of customer service experience

Compensation

Projects will have varying earning potential. You may also receive performance-based pay & other incentives (earnings depend on hours worked, project, type of support provided, etc).

 

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on project chosen, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income!

  

What’s Next

If you want the flexibility and freedom apply today!  Be sure to monitor your email for next steps.

Section Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.

List Title

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content and make sure to add any relevant details or information that you want to share with your visitors.